Meet Brittany: Another Hensley Success Story

March 14, 2026

On a Sunday morning in February 2024, Brittany was riding in the front passenger seat of a newly purchased Chevy Aveo in Muncie, IN, traveling south on Wheeling Ave. with her husband Jose behind the wheel and her 10-year-old son Ramon sitting in the back.

But what may have begun as a trip to church like so many others instantly turned into a harrowing ordeal unlike any other when a rented Jeep Compass veered into their lane of traffic and smashed into their car head on.

“I Thought I Crunched My Teeth All Out”

The force of the impact totaled the tiny hatchback the family had affectionately nicknamed “The Cheese Box.” However, the harm to the car paled in comparison to the harm to its occupants, starting with the tooth that Brittany lost when shards of glass from the shattered windshield flew into her mouth, a moment that filled her with horror.

“I called my mom right away and said, ‘I don’t have any teeth!’ Because I thought I crunched my teeth all out,” she said, until she discovered that “It was all the glass.”

Brittany’s hips were also heavily impaired, which required her to undergo six months of physical therapy, and she further suffered acute sinusitis, segmental disfunction of the thoracic and lumbar spine, and abrasions and contusions of the chest wall, the ribs, the right hand, and the right leg.

The crash injured Brittany’s loved ones too, inflicting significant trauma to Jose’s right shoulder, back, and legs as well as to Ramon’s forehead, right hand, and right thigh.

“They Weren’t Communicating with Me”

Brittany knew that skilled legal assistance was essential for dealing with the challenges ahead, though she initially sought that assistance from a different law firm, a choice she soon regretted.

“They weren’t communicating with me,” Brittany explained. “I would call them and try to tell them things, and they wouldn’t call me back.”

Faced with the uncomfortable realization that she wasn’t a priority, she decided to look for personal injury lawyers who would view her as a human being rather than a number, and fortunately a passing sign on a city bus directed her gaze to Hensley Legal Group, PC.

“I Felt Like I Wasn’t Alone or Abandoned”

Brittany immediately noticed the huge contrast between how she was treated at the previous firm and the level of attention she enjoyed at Hensley, where her legal team included attorney Anthony Miller and case manager Lisa-Maria Legg.

“It was great. You guys called me back and texted,” Brittany recounted, still speaking fondly about how often Lisa-Maria “would check on me, make sure I was okay, make sure everyone was okay all the time. She said ‘Merry Christmas’ at Christmas time.

“I appreciated that a lot, because I felt like I wasn’t alone or abandoned.”

“A Pretty Good Wake-Up Call”

While always remaining mindful of its clients’ issues and concerns, Hensley was equally conscientious in its efforts to get them fairly compensated, overcoming various obstacles in order to obtain critical information from state agencies and documentation from medical providers.

These efforts were ultimately rewarded, allowing the firm to put together a rock-solid case that exhaustively conveyed both the extent of the family’s losses and the depth of the at-fault driver’s liability. In fact, based upon the strength of the arguments presented, the defendant’s insurance company agreed to a global settlement that reflected the full policy limits available for this incident, and Brittany “will never forget” when Anthony picked up the phone to share the news.

“I was ecstatic with the amount,” she said. “I kind of didn’t know what to do with myself. I felt like I had won the lottery.”

And although she had been “taking a nap” when the phone rang, Brittany certainly had no problem with what she referred to as “a pretty good wake-up call,” since it gave her the opportunity to “pay a lot of bills,” “get another vehicle,” and put “money in the bank” for her son.

As for what she would say to somebody who has just gotten into a car accident like hers and is thinking about hiring Hensley, her answer couldn’t be simpler: “Definitely. Obviously. They will be right by your side the whole way.”

Get in Touch with Hensley’s Muncie Car Accident Lawyers

Hensley Legal Group, PC is a dedicated Indiana personal injury law firm whose experienced attorneys have been fighting on behalf of the wrongfully injured since 1998. If you and the people you love are struggling to return to normal after a devastating car accident in the Muncie area, get in touch with Hensley’s Muncie car accident lawyers to learn more about your legal options.

You can call us at (317) 472-3333, chat with us online, or fill out our contact form to schedule a free case review with an accomplished Muncie car accident attorney now.